Ticket email attachments are lost when creating a ticket

Matias Larsson's Avatar

Matias Larsson

29 Nov, 2010 03:33 PM

Hi guys,

what's the status regarding getting e-mail attachments to show up as attachments in lighthouse?

"At the moment we don't have attachments in the API or Email processing. We're working to figure out how best to handle it inside Lighthouse." - Will Duncan on December 16, 2008 @ 09:03 PM

Old closed discussions regarding this:
http://help.lighthouseapp.com/discussions/problems/43-ticket-email-...
http://help.lighthouseapp.com/discussions/api-developers/26-attachm...

  1. 1 Posted by Will Duncan on 29 Nov, 2010 03:35 PM

    Will Duncan's Avatar

    Hey Matias. Attachment processing from email and the API is not currently implemented. We have a pretty big overhaul to Lighthouse in the works, as it was a fairly inactive project for a while. We should have some announcements about what we're working on soon though.

  2. 2 Posted by Matias Larsson on 29 Nov, 2010 03:39 PM

    Matias Larsson's Avatar

    Good news! Do you think it will be in Q1 or Q2?

  3. 3 Posted by Will Duncan on 29 Nov, 2010 03:41 PM

    Will Duncan's Avatar

    I'm keeping my fingers cross for Q1, but there is still much to do.

  4. Nicole closed this discussion on 20 Dec, 2010 09:02 PM.

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