invites failing
We have Lighthouse set up for our company, and I've been trying to send an invite to a team member... and he still hasn't received the invite (it's been about 3 hours).
My invite took about 2 min to send.
I tried to send another invite to an alternate address I have, and not seen it yet either (we have both checked spam and junk).
Thoughts? We're using https://evanshunt.lighthouseapp.com
Discussions are closed to public comments.
If you need help with Lighthouse please
start a new discussion.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
1 Posted by Will Duncan on 25 Nov, 2010 12:00 AM
I've gone ahead and marked this discussion as private. Can you tell me which email addresses you were trying to invite. I see 5 pending invites but I'd like the check the logs for the originals so we can see what's going on.
2 Posted by January Kohli on 25 Nov, 2010 02:36 PM
Dear Will:
It looks like it might have resolved itself - it sent out these invites a few hours later.
We suspect that it was only gmail addresses that had very long delays. It appeared to not be working because when we sent invites to other folks with the evans hunt address, the invites were received in minutes.
To complicate things, I had deleted a few of these invites, then re-added them. :)
If you are curious, the emails in question were:
[email blocked] - he now has access
[email blocked] - was done just for testing purposes only; I've since deleted this request
[email blocked] - was done for testing; not sure if she received the invite later
I hope this was helpful - thanks for your speedy reply.
J A N U A R Y K O H L I
E V A N S H U N T G R O U P
Mobile: 403.606.2884
Office: 403.444.7521
Email: [email blocked]