not receiving email notifications when tickets are created and/or updated
I haven't used Lighthouse in a while but have just started up a new project. I've just created a few tickets and assigned them to members of the project, but the members are not receiving email notification. Should they? Also, I've selected a couple of members to receive email notification when the tickets have been updated, but they are not getting the notifications either. Can you advise on how I can address this issue?
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1 Posted by Amanda Harasty on 16 Nov, 2010 09:39 PM
Hey Ken,
What's your lighthouse account/url?
2 Posted by Ken Corr on 16 Nov, 2010 09:46 PM
url is -
http://languageisland.lighthouseapp.com/projects/64148-language-island-iphone-app/overview
On Tue, Nov 16, 2010 at 1:43 PM, Amanda Harasty <
[email blocked]<tender%[email blocked]>
> wrote:
3 Posted by Ken Corr on 16 Nov, 2010 11:09 PM
any luck on figuring out what the issue is?
for what it's worth, a team member just received a message i sent out a few
hours ago and the time posted on it was 9:45 pm tonight.
thanks, ken
4 Posted by Will Duncan on 17 Nov, 2010 02:48 AM
There were some delays in mail processing for our mail provider earlier today. Have other messages come through or are there still missing email notifications?