No email notifications received

benny's Avatar


14 Sep, 2013 09:01 AM


I have not received email notifications for tickets #443 and #444. Can you verify whether or not they were successfully sent?

This is the related project:

Thanks in advance.


  1. 1 Posted by Nicole on 16 Sep, 2013 02:55 PM

    Nicole's Avatar

    It looks like our outgoing mail server was getting bounced messages back when trying to deliver notifications to [email blocked]. When this happens the email address is deactivated in our system. I've reactivated it for you and you shouldn't have any problems moving forward unless maybe your domain is blocking them somehow. I'd make sure is whitelisted for your email.


  2. Nicole closed this discussion on 16 Sep, 2013 02:55 PM.

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