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can't attach file to ticket in chrome or safari

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René

09 Nov, 2010 04:25 PM

This comment was split from the discussion: can't attach file to ticket in chrome or safari

Just as info.
Attachments also doesn't work in Messages.
I'm also on a Mac and only with Firefox the attachment gets handlet.
With Safari 5 and Chrome 7.0.517.44 (should be the official 7.0) always a error occurs when submitting with attachment.

1. 1 Posted by Nicole on 09 Nov, 2010 04:26 PM

   

   Rene -

   I'm unable to replicate problems with uploading an attachment with current Chrome, but we are having issues with attachments in general at the moment and I believe that's what you are seeing.

   I'll let you know when we've resolved the attachment issues at large and see if it fixes your problem.

   Thanks,
   Nicole

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2. 2 Posted by Nicole on 11 Nov, 2010 05:04 PM

   

   Rene -

   Please respond to this discussion if you're still experiencing issues uploading attachments with a standard release of Safari or Chrome. We don't support builds.

   Thanks,
   Nicole

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3. Nicole closed this discussion on 11 Nov, 2010 05:04 PM.

4. René re-opened this discussion on 12 Nov, 2010 03:07 PM

5. 3 Posted by René on 12 Nov, 2010 03:07 PM

   

   I respond anyway :-)
   It works now as it should be with Safari on a Mac...

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6. Nicole closed this discussion on 12 Nov, 2010 04:11 PM.