Comments not visible immediately

Joe's Avatar

Joe

20 Sep, 2010 09:58 PM

If someone comments on a message I'll get an email notifying me of the comment. However, when I log into the app even though it shows that the comment is present (comments: 1) when you click it the comment is not visible. I think it does show up eventually.

Wondering if thats normal behavior?

  1. 1 Posted by Will Duncan on 20 Sep, 2010 10:09 PM

    Will Duncan's Avatar

    That doesn't sound normal. If the notification email is sent out it's been processed into Tender and is visible. Does it show up after you refresh the page?

  2. 2 Posted by Joe on 20 Sep, 2010 10:14 PM

    Joe's Avatar

    No it doesn't show up after refreshing. I'm using Safari if it helps.

  3. 3 Posted by Will Duncan on 20 Sep, 2010 10:16 PM

    Will Duncan's Avatar

    What email are you getting? The actual email of the comment that you can reply to?

  4. 4 Posted by Will Duncan on 20 Sep, 2010 10:17 PM

    Will Duncan's Avatar

    Well, for one, I'm completely in the wrong window and was replying as if this was an email in help.tenderapp.com, when you're talking about Lighthouse.

    smacks self

  5. Nicole closed this discussion on 14 Oct, 2010 02:16 AM.

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