Name has already been taken

Steve DeWald's Avatar

Steve DeWald

16 Aug, 2010 07:19 PM

A while ago I registered the name 'propersuit' and closed the account. I'd like to give Lighthouse another try. Can I register again with the name 'propersuit'?

At the moment I get an error saying 'Name has already been taken.' It doesn't seem like I can recover the account since it was deleted, so there's no way to access it.

  1. 1 Posted by Brett Virmalo on 17 Aug, 2010 12:00 AM

    Brett Virmalo's Avatar

    This comment was split into a new private discussion: Re-inviting user

    Having a similar problem.

    We had a user whose account was deleted. We are trying to re-invite the user but Lighthouse will not let them log in and gives an error message saying that email is already in use.

  2. 2 Posted by Nicole on 17 Aug, 2010 12:10 AM

    Nicole's Avatar

    Steve - We started a new discussion for you I believe on this topic. In short, we can re-activate the canceled account for you to have access to.

    Brett - I broke your question into it's own discussion as well.

    Thanks,
    Nicole

  3. Nicole closed this discussion on 17 Aug, 2010 12:10 AM.

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