Account Upgrade
I have added my credit card information to my free account and
am trying to upgrade. I get the message "Cannot upgrade from Free
to Bronze". What gives?
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Support Staff 1 Posted by Tiger Team on Jul 06, 2010 @ 10:51 PM
Hey, currently our billing system is not working.. should be back up today.
Sorry for the inconvenience!
Support Staff 2 Posted by Tiger Team on Jul 06, 2010 @ 10:53 PM
Can you try again? The errors are intermittent.
3 Posted by arahatekar (at ... on Jul 06, 2010 @ 11:12 PM
Still the same error
Support Staff 4 Posted by Tiger Team on Jul 06, 2010 @ 11:24 PM
Oh, oops. I have been working on our billing system all day, so I thought
that was the same issue :)
It's because you have either too many projects, or too many members for the
Bronze plan.
5 Posted by Nicole on Jul 20, 2010 @ 05:18 PM
Please respond to this discussion if you're still experiencing problems upgrading your account.
Thanks,
Nicole
Nicole closed this discussion on Jul 20, 2010 @ 05:18 PM.