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Darky's Avatar


23 Jul, 2013 12:06 PM

I, When I try to create a ticket, the ticket says it is created, but when I see on list of new ticket it is not on it.
Could you correct this problem?
Thank You.

  1. Support Staff 1 Posted by brandi on 23 Jul, 2013 12:52 PM

    brandi's Avatar


    We'll need you to reply to this discussion from the email address that you created your Lighthouse user profile with. Once you've done that we can verify your user profile.


  2. 2 Posted by Julien on 25 Jul, 2013 05:23 AM

    Julien's Avatar


    We had some issues with email notifications over the weekend and its possible you missed some of our replies to this discussion. You can see the full discussion online by clicking the link 'view this discussion online' in the grey footer at the bottom.

    We apologize for the inconvenience.

    Let us know if there is anything else we can do for you.

  3. brandi closed this discussion on 25 Jul, 2013 11:11 AM.

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