How to upgrade?

Lyra  's Avatar

Lyra

17 May, 2010 08:16 PM

Hi, I'm an acct. administrator, not owner, but I need to upgrade the account to a paid level. I'm having trouble doing this. Is this something that only the owner can do? Thanks.

  1. 1 Posted by Will Duncan on 17 May, 2010 08:23 PM

    Will Duncan's Avatar

    Hey Lyra. Yes, only the account owner has access to the plans/billing information. If you have any further questions, please let me know.

  2. Nicole closed this discussion on 05 Jul, 2010 08:15 PM.

  3. Lyra re-opened this discussion on 21 Apr, 2011 11:50 PM

  4. 2 Posted by Lyra on 21 Apr, 2011 11:50 PM

    Lyra  's Avatar

    Hello,

    Do we have an account number? I'm just updating info for the office. We have been receiving invoices for months, and paying them, but in case something crashes...thanks.

  5. 3 Posted by Nicole on 22 Apr, 2011 04:31 PM

    Nicole's Avatar

    No, there is no account number. Your account name (eastofborneo) is the identifier we use.

    Thanks,
    Nicole

  6. Nicole closed this discussion on 22 Apr, 2011 04:31 PM.

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