Most existing tags missing from tag cloud

Luigi Montanez's Avatar

Luigi Montanez

14 Oct, 2008 08:37 PM

I used to have 20-30 tags in my tag cloud, but now only a small number of them show up. Here's how it looks in the sidebar.

Tickets - UNET - webstronggroup

Also, they're not showing up under the new U/I for adding tags for a ticket, even though my existing tickets have those tags saved:

#266 Partner Sidebar Tweaks - UNET - webstronggroup

  1. 1 Posted by Justin Palmer on 14 Oct, 2008 09:09 PM

    Justin Palmer's Avatar

    We're going to have to tweak the query on this. A fix we pushed earlier causes tags to be weighted based on open tickets but we should still show all tags, even if their weight is 0.

  2. 2 Posted by Luigi Montanez on 20 Oct, 2008 06:03 PM

    Luigi Montanez's Avatar

    Any updates on this? I really depend on tags and not having the full list available is hurting productivity.

  3. 3 Posted by Rick on 20 Oct, 2008 07:27 PM

    Rick's Avatar

    We'll be deploying it tonight, along with some other tweaks.

  4. 4 Posted by Luigi Montanez on 20 Oct, 2008 10:16 PM

    Luigi Montanez's Avatar

    Awesome, thanks Rick.

  5. 5 Posted by Will Duncan on 21 Oct, 2008 06:03 PM

    Will Duncan's Avatar

    This should be resolved now.

  6. 6 Posted by Pete on 23 Oct, 2008 08:24 PM

    Pete's Avatar

    I'm having an issue where a tag called "feature" is showing up twice in a row. When I remove one of the duplicate tags and update the ticket, the duplicate shows up again.

  7. 7 Posted by Will Duncan on 23 Oct, 2008 08:32 PM

    Will Duncan's Avatar

    Pete, remove all tags for the ticket then save the changes. You can there retag it correctly without the duplicate tag occurring.

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