tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/1370-when-is-open-not-openLighthouse: Discussion 2011-04-09T00:34:27Ztag:help.lighthouseapp.com,2008-09-20:Comment/9951352010-02-09T10:23:20Z2010-02-09T10:23:20ZWhen is Open not Open?<div><p>Because of custom state options, the global ticket listing can
only search for specific states.</p>
<p>Search for each state you want, such as</p>
<p><code>state:new state:open</code></p>
<p>This will return both. Inside a project, we can apply open to
all Open States, since they match a single criteria, but because of
the ability to customize ticket states, the search doesn't really
have a way of checking that against all your projects.</p>
<p>Sorry about the confusion.</p>
<p>Please let us know if you have any further questions.</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/9951352010-02-09T10:28:11Z2010-02-09T10:28:11ZWhen is Open not Open?<div><p>Ok, I understand that.</p>
<p>It'd be great if there was a way to save a search then (and make
it my default) as that's the view i'll be using 90% of the
time.</p></div>James Constabletag:help.lighthouseapp.com,2008-09-20:Comment/9951352010-02-09T14:41:11Z2010-02-09T14:41:11ZWhen is Open not Open?<div><p>For the time being, saved searches (ticket bins) are only
available inside of a project, not from the global dashboard. We
hope to add the ability to the global area soon though.</p></div>Will Duncan