Should the tagged keyword in an email respect quotation marks?

Mike Tschudi's Avatar

Mike Tschudi

14 Mar, 2013 07:47 PM

If I email my account with the body text below

[state:todo responsible:me tagged:"online apps" milestone:"130315"]

the ticket is created with two tags "apps" and "online" even though no commas are in the tagged string. From the How do I search for tickets? page ( example

tagged:rails tagged:"ruby on rails"

I would expect that a single tag with embedded spaces would be created.

  1. 1 Posted by Julien on 14 Mar, 2013 08:44 PM

    Julien's Avatar

    Hi Mike,

    This looks like a bug. I'll take a look at it. Do you have a ticket in particular that had this problem, it will help me make sure I reproduce the problem exactly.


  2. 2 Posted by Mike Tschudi on 14 Mar, 2013 09:38 PM

    Mike Tschudi's Avatar

    Hi Julien,

    I can reproduce it by emailing my account's project. Just created a ticket for you to illustrate; email's subject was 'Multiword-tag sample' and its body was '[state:todo tagged:"online apps" milestone:"130315"]'

    The created ticket:

    In this ticket, here's the <tag>: `<tag>apps online</tag>`
    On another ticket we have where the tags were entered manually, I see
    `<tag>app "App" bug "public safety cop"</tag>`
    ("App" was the original tag, but the website re-cased it to "app" without getting rid of the original, so we now see both versions in all tickets that use "app"!)

    I also tried the body '[state:todo tagged:"online apps" tagged:another_tag milestone:"130315"]' and got
    `<tag>another_tag apps online</tag>`

    Another try reversed the order of the two tags so that the unquoted one might initialize the <tag>, but this produced exactly the same <tag> entry. (


  3. 3 Posted by Julien on 14 Mar, 2013 11:07 PM

    Julien's Avatar

    Hi Mike,

    Thanks for all the info. I have a fix pending. It should go out tomorrow or early next week.

    I'll let you know when it's deployed.


  4. 4 Posted by Julien on 18 Mar, 2013 06:12 PM

    Julien's Avatar

    Hi Mike,

    This should be resolved now and you can now use the tagged:"foo bar" syntax in emails.

    Let me know how that goes.


  5. Julien closed this discussion on 18 Mar, 2013 06:12 PM.

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