tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/1213-creating-tickets-from-tenderLighthouse: Discussion 2012-07-20T12:23:49Ztag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-17T00:18:45Z2009-11-17T00:18:45ZCreating tickets from tender<div><p>Do you wan't to notify someone in Lighthouse or in Tender?</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-17T01:16:52Z2009-11-17T01:16:52ZCreating tickets from tender<div><p>Lighthouse</p></div>Barrie Northtag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-17T04:01:32Z2009-11-17T04:01:32ZCreating tickets from tender<div><p>If you want to assign the ticket, you can add the responsible
keyword to the end of the message body when you generate the ticket
from Tender.</p>
<p>For more information on that, see <a href=
"http://help.lighthouseapp.com/faqs/ticket-workflow/ticket-keyword-updates">
http://help.lighthouseapp.com/faqs/ticket-workflow/ticket-keyword-u...</a></p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-17T13:56:49Z2009-11-17T13:56:49ZCreating tickets from tender<div><p>Ahhh.. I was adding it at the beginning. Would that make a
difference?</p>
<p>Something like</p>
<p>[responsible:bob]</p>
<p>Right?</p></div>Barrie Northtag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-17T16:50:59Z2012-07-20T15:51:14ZCreating tickets from tender<div><p>An internal ticket was created for this discussion</p></div>Systemtag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-17T16:51:11Z2012-07-20T15:36:05ZCreating tickets from tender<div><p>An internal ticket was created for this discussion</p></div>Systemtag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-17T16:52:39Z2009-11-17T16:52:39ZCreating tickets from tender<div><p>Eek, I forgot this would spam you about the internal tickets. I
created them both with <code>[responsible:rick]</code> tags and
they were properly assigned:</p>
<pre>
<code>Assigned to [Tender issue #1213](http://help.lighthouseapp.com/discussions/problems/1213-creating-tickets-from-tender). [responsible:rick]
As reported in Tender:
<blockquote><p>When creating/attaching a ticket from tender, how to
notifications work? Is it possible to notify someone?</p></blockquote></code>
</pre>
<pre>
<code>Assigned to [Tender issue #1213](http://help.lighthouseapp.com/discussions/problems/1213-creating-tickets-from-tender). As reported in Tender:
<blockquote><p>When creating/attaching a ticket from tender, how to
notifications work? Is it possible to notify someone?</p></blockquote>
[responsible:rick]</code>
</pre>
<p>Adding it to the bottom is preferred though.</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-17T19:09:26Z2009-11-17T19:09:26ZCreating tickets from tender<div><p>I can't see anywhere to manage notifications (as opposed to
responsible) via<br>
tender and/or email</p></div>Barrie Northtag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-17T19:50:59Z2009-11-17T19:50:59ZCreating tickets from tender<div><p>There's no functionality for that yet. It's possible though, I
suppose:</p>
<pre>
<code>[responsible:fred watch:bob]</code>
</pre>
<p>The reason why we don't pack this into the Tender create ticket
UI is<br>
we eventually want it to be ticket tracker agnostic. But it does
need<br>
a lot of work. It's planned, but after our current crop of
features<br>
that we're working on.</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-17T20:11:39Z2009-11-17T20:11:39ZCreating tickets from tender<div><p>OK<br>
errrr... so "watch" does or doesn not work at the moment?</p></div>Barrie Northtag:help.lighthouseapp.com,2008-09-20:Comment/5947312009-11-18T10:29:01Z2009-11-18T10:29:01ZCreating tickets from tender<div><p>It doesn't. I'm suggesting that maybe it should work though.
It's<br>
been added to the list...</p></div>Rick