Receiving email notifications - how to?

Hi Lighthouse team,

started yesterday with testing your systems. I'm really impressed. Great benefit of your product is the ability to control the tickets via email. What i'm missing so far is getting status updates for tickets via email. According to the FAQ this shoul automatically happen.

My profiles setting is default: Receive email updates about all tickets i'm watching.

But this doesn't happen to me. Where is the mistake?


  1. 1 Posted by Will Duncan on 07 Oct, 2009 09:47 PM

    Will Duncan's Avatar

    You won't receive email updates of your own stuff in Lighthouse, just from other members of the account

  2. 2 Posted by harald.weidner ... on 09 Oct, 2009 01:44 PM

    harald.weidner (at mayflower-capital)'s Avatar

    Okay. I see my misunderstanding. Thanks.

  3. 3 Posted by Will Duncan on 09 Oct, 2009 11:50 PM

    Will Duncan's Avatar

    No problem. Let us know if you have any further questions.

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