resolved tickets show up as "new"

leonhard minutillo null2 GmbH's Avatar

leonhard minutillo null2 GmbH

10 Dec, 2008 08:12 PM

Hello -

i got quite a lot of resolved tickets in my dashboard that show up as "new" -

not cool

  1. 1 Posted by Will Duncan on 10 Dec, 2008 08:16 PM

    Will Duncan's Avatar

    The dashboard is a history of what has been occurring in your account or projects. It doesn't necessarily reflect the actual state of a ticket as you scroll down.

    Can you post a link to a screenshot?

  2. 2 Posted by Will Duncan on 11 Dec, 2008 05:45 PM

    Will Duncan's Avatar

    We had a brief outing with our email system yesterday, I wasn't sure if you received my initial response. Are you still receiving only new tickets in your dashboard?

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