Authentication required for new tickets of public projects

UiKNOW's Avatar


22 Jun, 2007 07:53 AM

Hey all. I have a public project up for a desktop application, and I want to be able to create new tickets directly from the application. Because the project is public, if a user goes to my LightHouse page, they can create a ticket without logging in. However, I can't do that through the API from my desktop app-- the API demands that I authenticate to create tickets. I'd really /don't/ want to embed my password or beacon in my desktop program distros, and I really do want users to be able to send one-click error reports.

Rick, for public projects, could you allow users post new tickets through the API without authenticating, just like the normal interface? That would rock like only "totally sweet ninjas know how"

(Having beacons with post-only (ie, no editing allowed) permissions would do nicely too. But that would be a new feature.)

  1. 1 Posted by UiKNOW on 22 Jun, 2007 09:09 AM

    UiKNOW's Avatar

    Similarly, for public projects, it would be great to be able to leave a ticket "reply-to" email address, just like the web interface allows. Without this feature I can't collect user's email addresses without simultaneously posting them publicly on my LightHouse project.

  2. 2 Posted by Rick on 25 Jun, 2007 11:31 PM

    Rick's Avatar

    Lighthouse still requires user accounts for ticket updates. So, the new users would have to either log in or give their name and email (just like if they added it from the web). Obviously there are a few things that need work here. For instance, normal users can't create beacons yet, only project admins.

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