search for tickets "updated since" more specific
Hi,
when i want to fetch the latest tickets i use the query like
>> updated: "since February 20 2012" <<
Is it possible to retrieve tickets more specific for example on a
timestamp?
Then i could use the timestamp from the project field "updated-at"
to fetch only tickets updated since my last call.
I would like to have more precision on the "updated since" query than on day-level. Because now i get a lot of tickets from a busy day even if i handled 90% of them already with previous calls. Retrieving only the latest tickets since a specific timestamp would be a huge improvement.
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Support Staff 1 Posted by Tiger Team on 23 Feb, 2012 01:37 PM
as far as I know the "since" string is fully parsed as a datetime so you can be more specific.
Support Staff 2 Posted by Tiger Team on 23 Feb, 2012 01:40 PM
You can also do this
These seem to work just fine on my account.
Nicole closed this discussion on 28 Feb, 2012 08:17 PM.