Mass delete of completed items

James Osmar's Avatar

James Osmar

25 Jul, 2014 11:12 AM

Is there a mass delete function available for the removal of completed items?

  1. 1 Posted by Nicole on 25 Jul, 2014 01:02 PM

    Nicole's Avatar

    James -

    Are you wanting to delete completed tickets in your Lighthouse project/account? You can use bulk edit tasks to close open tickets but not to delete.

    Let us know if you have questions.

    Thanks,
    Nicole

  2. Nicole closed this discussion on 25 Jul, 2014 01:02 PM.

  3. James Osmar re-opened this discussion on 25 Jul, 2014 04:57 PM

  4. 2 Posted by James Osmar on 25 Jul, 2014 04:57 PM

    James Osmar's Avatar

    So when the system is full what do we do, cancel the account and create a new one?

    Regards,

    James Osmar
    SellingToolz Ltd.
    http://SellingToolz.com
    1241 Beaverbrook Ave.
    Suite 65, London, ON

    Support 519-697-1450
    Always be sure to use this email address when contacting me [email blocked]

    P.S. Dramatically increase your online and off-line sales using the principles of scientific advertising and permission based marketing http://PerpetualSalesLoop.com

    Sent from my iPhone

  5. 3 Posted by Nicole on 25 Jul, 2014 05:01 PM

    Nicole's Avatar

    James -

    What is the specific issue you're having? Are you full on your storage limits? There is no limit on tickets you can create in Lighthouse, so not sure what you're referring to when you mention "system is full".

    If you're referring to being at your plans project limits then you can archive a project if you need to create more.

    Let us know.

    Thanks,
    Nicole

  6. 4 Posted by James Osmar on 25 Jul, 2014 05:04 PM

    James Osmar's Avatar

    Then I have no issues, I thought there may be a storage limit.

    Regards,

    James Osmar
    SellingToolz Ltd.
    http://SellingToolz.com
    1241 Beaverbrook Ave.
    Suite 65, London, ON

    Support 519-697-1450
    Always be sure to use this email address when contacting me [email blocked]

    P.S. Dramatically increase your online and off-line sales using the principles of scientific advertising and permission based marketing http://PerpetualSalesLoop.com

    Sent from my iPhone

  7. 5 Posted by Nicole on 25 Jul, 2014 09:00 PM

    Nicole's Avatar

    James -

    There is only a limit on the attachment storage, but you can always manage that at http://sellingtoolz.lighthouseapp.com/attachments.

    Thanks,
    Nicole

  8. Nicole closed this discussion on 25 Jul, 2014 09:00 PM.

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