Set ticket priority through API

Kyle's Avatar

Kyle

28 Mar, 2010 03:57 PM

According to the docs, it doesn't look like you can set priority when creating a new ticket. Is there any way to enable this?

We really need to be able to automatically set priority with our app, and it seems silly to issue an UPDATE immediately after creating a ticket. I've also noticed Lighthouse Keeper doesn't allow changing priorities (perhaps for the same reason?)

  1. Support Staff 1 Posted by Nicole on 07 Apr, 2010 06:10 PM

    Nicole's Avatar

    Kyle -

    Thanks for the suggestion. You're correct it's not possible right now, but I've added it to our request list for API improvements.

    Thanks,
    Nicole

  2. 2 Posted by grant (at 1bog) on 03 Jun, 2010 08:42 PM

    grant (at 1bog)'s Avatar

    Would love to see this implemented!

  3. Nicole closed this discussion on 02 Jul, 2012 08:53 PM.

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