Comments and Attachments
Hi!
Is there any way to retrieve comments of a ticket?
Is there any way to retrieve attachments of a ticket and
comments?
Thanks!
Jonathan
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1 Posted by Justin Palmer on 13 Nov, 2009 08:23 PM
Hi Jonathan,
Sorry about the extremely late reply. We're finding some support requests that have slipped through the cracks. A ticket's comments are actually 'versions'. When you fetch a ticket, you'll also get its versions key/element.
http://lighthouseapp.com/api/tickets
We need to document this, but you can get attachments the same way except they can be found under the 'attachments' key/element.
Justin Palmer closed this discussion on 13 Nov, 2009 08:23 PM.